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Empathy in Action

At Alaga, we are dedicated to providing exceptional customer care that reflects our core values of sincerity and enthusiasm. Our mission is to elevate the standard of service in the healthcare industry through our highly skilled Filipino professionals.

Discover Alaga: Where Exceptional Care Meets Unmatched Professionalism in Customer Service

Founded with a passion for service, Alaga has evolved into a leading boutique BPO specializing in Customer Care across various industries, particularly in US Healthcare. Our mission is to deliver compassionate and efficient support, embodying the Filipino spirit of care. We envision a world where our dedicated professionals redefine customer service excellence, driven by our core values of empathy, integrity, and commitment.

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Meet Our Team

Dedicated professionals committed to excellence.

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Adelle 

 "Working here feels like being part of something bigger. The camaraderie and partnership among team members make every day rewarding and remind me that I’m not just an employee. I’m part of a family."
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Nina 

"At ALAGA, I’m valued not just for my work but also as an individual. The people-first culture fosters growth, continuous learning, and teamwork, celebrating every success together and making each day rewarding."
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Sam 

"What I love most is how valued I feel. The environment is full of energy, kindness, and positivity. It makes going to work something I look forward to, not something I have to do."
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Ben

"After over a decade in the BPO industry, I've come full circle and finally found my home here at Alaga."

Our Awards and Recognitions

Celebrating our achievements in customer care and healthcare excellence.

2023 Customer Care Gem Award

Company values Recognition

2024 Service Star Award

Going above and beyond Recognition

2025 Rising Star Award

Loyalty Recognition

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